To contrast sharply with yesterday’s diatribe against Bell Canada and their horrible everything, I would like to focus today on Canadian Tire, another Canadian Institution with some underlying problems but a very different approach to how to sort them out. They’ve been in business approximately as long as the Hudson’s Bay Company (or since the … Read More “The Opposite of Bell” »
Author: adam
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I am, even at this present moment, on hold and waiting to talk to a “customer service†representative in the cancellations department. I think it’s a worrying sign not so much when a company like Bell has a specific department to handle cancellations (that’s just realistic based on their business practices), but when the hold … Read More “So Long, Bell” »
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My maternal grandfather has long been a crafter of many things. He worked on the Avro Arrow (a fact that he points out fairly often as he has a large poster of said plane on the wall immediately opposite his basement stairs. He was thanked in the credits of the CBC Arrow special that starred … Read More “My Mom’s Dad” »